How to Build a Business
If you have ever owned a Jeep, you know three things:
- When built right, they can take you anywhere
- It's not easy to build them right
- Once its built, you're like a proud father wanting to share your baby (Jeep) with the world
- When built right, they can take you anywhere
- It's not easy to build them right
- Once it's built, you're like a proud father wanting to share your baby (company) with the world
When built right, it can take you anywhere
I go Jeeping a lot. My favorite place in the whole world is Moab. After so many trips, you learn something - you're probably going to break something on your vehicle when you're that rough on it. You might break an axle, a drive line, a hub, or who knows what. An important rule is that if it breaks, UPGRADE. Don't put the same stock part in your Jeep - it's just going to break again. If possible, spend a little extra and get the part that will do the job.
As a business owner, your company has parts including: processes, employees, customers, sales programs, etc. There is nothing worse than having one of those parts break, but if and when it happens, UPGRADE. For example, we used to hire college accounting kids on our staff. They were fantastic employees, worked hard, and did everything you could have expected from them, but they broke. There were times when they didn't know how to handle a particular accounting issue and our company and clients suffered from it. One day, Ryan Steck (our CFO) and I decided to focus on that "part" of our business and UPGRADE. Now our staff is built from CPAs and QuickBooks Pro Advisors with years and years of experience. The best part was that our customers didn't get a price increase due to the upgraded staff - they just got a more experienced accountant to help them grow their companies. I now know that our clients are in great hands. Way to go team!